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function initFreshChat() { window.fcWidget.init({ token: "78b18308-0c17-4af1-8c22-fd85e3e36095", host: "https://wchat.freshchat.com" }); // Copy the below lines under window.fcWidget.init inside initFreshChat function in the above snippet // To set unique user id in your system when it is available window.fcWidget.setExternalId("$Order.CustomerNumber"); // To set user name window.fcWidget.user.setFirstName("$BillingAddress.Firstname"); // To set user email window.fcWidget.user.setEmail("[$BillingAddress.Email]"); // To set user properties window.fcWidget.user.setProperties({ plan: "Estate", // meta property 1 status: "Active" // meta property 2 }); } function initialize(i,t){var e;i.getElementById(t)?initFreshChat():((e=i.createElement("script")).id=t,e.async=!0,e.src="https://wchat.freshchat.com/js/widget.js",e.onload=initFreshChat,i.head.appendChild(e))}function initiateCall(){initialize(document,"freshchat-js-sdk")}window.addEventListener?window.addEventListener("load",initiateCall,!1):window.attachEvent("load",initiateCall,!1);